Car reservations are available online via our website or you can opt to visit our office close to Ngongo Hills Hotel in Nairobi, Kenya if you within the city. For online reservations or bookings, there is a short contact form you are required to fill in indicating the type of car/service you may want and the consultation team will give you feedback within the shortest time possible.

We accept both Mobile money or bank transfers and hard cash payments in that once you make the booking via our bank account provided in the car rental invoice. A receipt is given to you to you for all these forms of payment.

For one to hire a car in Kenya, he/she must be at least 23 years and above then the hirer should not be more than 60 years old with a legal driving license.

We expect 30% deposit on any car you are hiring to confirm your reservation but in rare occasions we can do without it like if you are coming a week or less to pick up the car. The balance is cleared upon your arrival prior to the car keys being handed over to you.

Both manual and automatic transmission cars like limousines, Mercedes benz, sedans, station wagons and mini or safari vans among others can be rented with a driver or for self-drive operating on both petrol and diesel engines.

The requirements for you to be in position to hire a car from us are a valid driving permit or license, National Identification Card of your country of origin, passport and any other form of identification where we will need photocopies but after seeing the original documents.

To ensure your trip is a memorable one, we guarantee our clients with comprehensive insurance in that any form of damage to the car that will require at least US$ 200 to repair is covered by the company. In other words, any damage below US$ 200 has will be taken care of by the car hirer.

Additionally, when you rent a car from us we provide you with items like the Travel magazines, GPS (Global Positioning System), Kenya travel map, Guide books and a free box of bottled water including a small phone along with a locally operating Sim card for communication as you enjoy your trip. All these can be done upon your request.

Nairobi Car Rental Services hires out cars on unlimited mileage which gives you the right to drive anywhere but only within Kenya. Re-oiling and tyre replacement may be the only things you need to do if you are driving for several kilometers.

Our clients can opt to pick-up the hired car at our office or we can make a delivery to your residence, office or hotel room within Nairobi but if it is outside Nairobi, an extra fuel cost for delivering it is charged and for drop off, you can at your hotel, residence or airport as soon as your time has expired.

Our professionally experienced driver guides with valid driving licenses cost US$ 40 per day with driving time from 7am to 7pm strictly, they are extremely knowledgeable about the most attractive destinations and roads to the parks and other attractions in Kenya.

Most definitely you can always tip the driver guide if you feel he deserves depending on how satisfactory his service was to you and you can decide not to as well. At least US$ 5 and above depending on your budget can do as tip.

As a client you may get the urge to exchange with the driver but this is suicidal in that you can lead to traffic rule violations and accidents. However much the person qualifies with a valid driving permit, we still advice you stayed glued to the driver or person who signed the Nairobi car rental contract.

We very well know we cannot supervise you so the self drive terms & conditions have been laid down a bit to keep you comfortable when you are on and off the road with any of our rental cars.

A complete set of the camping gear goes for US$ 10 per day and the set comes with a camper tent, small, mattress blanket, cooking gas, kitchen utensils (forks, knives, spoons, plates, and saucepans), tables and camper chairs with camping tips for safety purposes.

As it is a norm in other businesses, Nairobi Car Rental Services also offers discounts to long term or returning car rental deals by offering discounts on each car you take.

For international travels across borders like from Kenya to Uganda, Rwanda or Tanzania on a self drive, an extra fee of US$ 30 for small cars and US$ 50 for mid-sized vehicles and paying for a Visa at the border will be on you.

There are often two emergency phone numbers you as a client can call to talk to the reservations term for quick assistance and a mechanic’s phone number will always be included in your contact list.